Returns & Exchanges

At UREVO, we stand by the quality of our fitness equipment and offer a 30-day return window for products in their original packaging to ensure your complete satisfaction. Whether you are upgrading your home gym or need a different model, we are here to make the process seamless.

1

Initiate Your Request

Contact our dedicated customer support team at [email protected] with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Equipment

Carefully disassemble your treadmill or fitness gear and pack it securely in its original box, ensuring all manuals, tools, and accessories are included.

3

Ship the Package

Affix the provided shipping label to the outside of the box and drop it off at the designated carrier location or schedule a home pickup for larger items.

4

Receive Your Refund

Once our warehouse inspects the returned item to confirm its condition, we will process your refund back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing